Website Issue
What happens next
Question: What are the reasons for collecting this information?
Answer: So that we can gauge how well the site is performing against the users expectations and make improvements where we can.
Question: Where is the information stored once it has been emailed?
Answer: Once forwarded on by the Contact Centre it is held within the Communication and Engagement team secure email folder
Question: Who has access to this information?
Answer: The call handlers and the Communications and Engagement team
Question: How long is the information held for?
Answer: Once the call handlers have forwarded the email onto the Communications and Engagement team the email is archived in their secure email folder
Question: If a person wants to have the emailed information deleted, or removed from any Force database, or devices it has been saved to which email address do they send this request to and how long will the process take.
Answer: If they complete the form above with the instruction the Communications and Engagement team will carry it out as quickly as they are able.
Question: Will you be able to email them to let them know that you have deleted all the information from your systems?
Answer: Yes if an email is provided