Facebook Pixel

ICT

2019 Disclosures

  1.  Do you use any public cloud services?
  2. Do you use any of the following cloud services? (indicate all that apply)
  3. Approximately what percentage of your IT infrastructure runs in the public cloud?
  4. What challenges did you encounter when moving to the public cloud (select all that apply)
    • Migrating certain applications
    • Lack of senior buy-in
    • Difficulty in proving ROI
    • Budget constraints
    • Licensing concerns
    • Compliance concerns
    • Security concerns
    • Lack of appropriate skills
    • Vendor lock-in
    • Not applicable
  5. What are the current challenges you experience when it comes to procuring and managing IT? (select all that apply)
    • Keeping pace with technology advancement
    • Keeping up with government policies such as ‘Cloud First’
    • Demands for an agile workforce
    • Pressures to reduce costs/lack of budget
    • Expectations of minimum business disruption
    • No central funding and non-negotiable supplier prices
    • Lack of appropriate skills supporting digital transformation
    • Increase in threat from cyber-attacks
  6. The Police National Enabling Programme (NEP) aims to help forces adopt new cloud-based technologies and move to a standardised IT model. Have you begun any projects under the NEP?
  7. What are the biggest benefits you expect to experience as a result of digital transformation and the National Enabling Programme? (select all that apply)
  • Ability to collaborate and share data and services with other forces
  • Consistency and common standards in operations and outcomes
  • Scalable solution that can move at speed to meet demands
  • Improved security and defence against cyber-attack
  • Free resources to fight ‘frontline’ crime
  • Improve the reputation of police amongst general public
  • Ability to meet targets of the Policing Vision 2025
  • Other

 

Click Here to Download Response

I am conducting research into the use and quality of custody suit cameras. Researching whether the type of camera effects the quality of the images and the ability to conduct facial comparison.

Which cameras/devices each of the Dorset custody suits use, to capture the custody images of a suspects?

 

Click Here to Download Response

1.Do you have a dedicated unit for the production of court material?
2.Have you ever utilised Electronic Presentation/Preparation of Evidence (EPE) Before?
2a. If so how many cases?

 

Click Here to Download Response

Wi-Fi Provider- Who is the contracted supplier for the Wi-Fi contract.
2.            Average Annual Spend – Please state the annual average spend over three years for each supplier. If this is a new contract please state the estimate annual average spends. If there is more than one Wi-Fi provider please split annual for each individual provider.
3.            Number of Wi-Fi Users- Please state the number of users the Wi-Fi contract is in place for. An estimate number of users will also be acceptable. If there is more than one Wi-Fi provider please state the number of users for each individual provider.
4.            What is the contract Type: 1. WiFi= WiFi contract, 2. Managed=Part of a larger contract, 3. In-house=is the Wi-Fi managed and maintained in-house.
4.            Number of Locations/Site- I require the number of locations/sites the Wi-Fi contract is contracted for. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.
5.            End User Offer- What the Wi-Fi offers to the end users e.g. Unlimited, Pay as you go, free 1 hour access or just free access. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.
6.            Manufacturer Name/Brand- Please provides me with the brand names of the Wi-Fi equipment which many include manufacturers of the access points and routers. If there is more than one Wi-Fi provider please state the Manufacturers Name for each individual provider.
7.            Contract Description- Please provide me with a brief description of the solution in place for Wi-Fi and any other services provided under the contract. If there is more than one Wi-Fi provider please state the contract description for each individual provider.
8.            Actual Contract Start Date- Please can you state the Start date of the contract. If there is more than on Wi-Fi provider please split contract dates for each individual provider.
9.            Actual Contract Renewal/Expiry Date- Please can you state the renewal/expiry date of the contract. If the contract is coming up for renewal if possible please state the likely outcome of the Wi-Fi contract.
10.          Contact Details- I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address? If there is more than one Wi-Fi provider please state the contract details for each individual provider.

IF the organisation doesn’t have a Wi-Fi contract in place please state when the organisation plans to have a Wi-Fi contract in place. Please do this by providing me with a month and year and if possible what type of solutions they plan to want in place and the number of locations.
If this service is provided in-house please provide me with:
1.       Number of Users
2.       Number of Locations/Site
3.       End User Offer
4.       Manufacturer Name/Brand
5.       Contact Details- I require the person from within the organisation responsible for the Wi-Fi
IF the organisation has this service (Wi-Fi) as part of a managed service please can you provide me with the contract details of the managed contract including:
1.            Current Provider
2.            Number of Users- This is normally the total number of staff with the organisation.
3.            Contract Description- Please can you provide me with a brief contract description of the overall contract.
4.            Contract Expiry Date- Please
5.            Contract Review Date
6.            Contact Details- I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address.

 

Click Here to Download Response

Overall recruitment spend in 2018

-IT recruitment spend in 2018

-IT Department structure chart

-Recruitment process

 

Click Here to Download Response

1) Date of Dorset Police's last PSN IT Health Check

2) Name of the organisation that carried this work out

3) Due date of Dorset Police's next PSN IT Health Check

4) Selection process for vendors for Dorset Police's next PSN IT Health check

5) Named contact for the above

 

Click Here to Download Response

 

This FOI concerns 999 calls which are redirected from the Metropolitan police call centres to forces across the UK at times of heightened activity, and seeks to obtain the landline phone numbers used by your call handling staff to call the Metropolitan police to pass back urgent redirected 999 calls and/or intelligence from urgent redirected 999 calls in four specific time periods in 2017.
 
I am only interested in landline phone numbers used for this purpose in the following four time periods [using 24h clock]:
1. Between 14:00 and 17:00 on 22nd March 2017
2. Between 21:50 and 23:00 on 3rd June 2017
3. Between 00:01 and 01:00 on 19 June 2017
4. Between 00:50 and 23:59 on 14th June 2017

Some forces have a “SIP trunk” through which all outbound calls go through, meaning they have just one external number, referred to as the “CLI (Calling Line Identification)”. For these forces, this would be the number disclosed to the Met if and when any member of the call handling team rings up. If this is the case for you, it could make your searches much quicker!

 

Click Here to Download Response

1) Do you have on-premise Microsoft Exchange? If yes:

  • Which version?
  • Do you have public folders?
  • Do you manage the infrastructure yourselves? If not, who is your partner?

2) Do you have a 3rd party email archive solution such as Enterprise Vault, EMC Source One or Quest Archive Manager?

  • If yes, which one?

3) Do you have PST files?

4) If you have not already, are you planning to migrate to Office 365?

5) Which person is responsible for your email infrastructure?

 

Click Here to Download Response

  1. What finance system is used by the Constabulary?
  2. Does the system include a Purchase-to-Pay module?
  3. How many officers and staff have log-ins to the finance system, not just in the finance department but across the Constabulary more widely?
  4. Do you currently offer self-service functionality to your creditors and debtors to help them resolve financial matters and queries without their needing to call your finance team?
  5. Where is the finance system physically located and run, i.e. is it deployed locally on premise and managed by Constabulary staff in-house, or externally via the cloud, eg: hosted and managed by the vendor?
  6. What is the annual support and maintenance cost, or cloud subscription fee, paid for the finance system?
  7. What other systems used by the Constabulary are currently integrated with your finance system?
  8. When did the contract to supply the current finance system commence and when does it expire?
  9. When do you expect to begin evaluating alternative solutions as contract expiration approaches?
  10. Who is the Constabulary officer/staff member with ultimate responsibility for financial operations and the resources (eg systems) required to facilitate them (name & title please)?
  11. If you are part of a shared service is your finance system utilised across the partnership and if not, how do you share financial data and reporting?

 

Click Here to Download Response

 

2020 Disclosures

I would like to know the following under the Freedom of Information Act (FOI) please.

Total number spam/malicious emails blocked by your organisation over the last 2 calendar years (2019 and 2018) broken down by year.

Please could you also provide a category for the malicious emails e.g. 2,300 phishing emails, 5,000 spam/junk emails, 3,400 anti-virus blocks.

Click Here to Download Response

  • Does your organisation use physical fax machines?
  • If yes, how many fax machines does your organisation have?
  • Does your organisation have an on-premise fax infrastructure (no physical fax machines, but a fax server hosted by your organisation)?
  • How many faxes does your organisation receive each year?
  • How many faxes does your organisation send each year?
  • How much does faxing cost your organisation each year?

 

Click Here to Download Response

Telephony

Q1 .Can you please provide the contract start and renewal date for the forces current corporate telephony system(s) within the contract(s)? –

Q1.a - If a separate telephony system is used to receive non-emergency and/or 999 calls within the forces control rooms, can you also please provide contract start and renewal dates for this system also?

Q1.b Can you please indicate what options there are for extending the existing contracts beyond the renewal dates?

 Q1.c Can you please provide annual support prices paid for each telephony system contract?

Q1.d Can you please provide the suppliers name(s) of each telephony system contract?

Can you please indicate what options there are for extending the existing contracts beyond the renewal dates?

Command and Control

Q2 Can you please provide the contract start and renewal date for the forces current command and control system used for incident management and Police resource deployment?

Q2.a Can you please indicate what options there are for extending the existing command and control contract beyond the renewal date?

Q2.b Can you please provide annual support prices paid for the command and control system contract?

Q2.c Can you please provide the suppliers name for the current command and control system contract?

Integrated Communications and Control System (ICCS)

Q3 Can you please provide the contract start and renewal date for the forces ICCS?

Q3.a Can you please indicate what options there are for extending the existing ICCS contract beyond the renewal date?

Q3.b Can you please provide annual support prices paid for the ICCS contract?

Q3.c Can you please provide the suppliers name for the current ICCS contract?

Q3.d Has the force already contracted with existing ICCS supplier to provide ESN related services and if so, please provide contract start and renewal date for these services?

Records Management System (RMS)

Q4 Can you please provide the contract start and renewal date for the forces RMS?

Q4.a Can you please indicate what options there are for extending the existing RMS contract beyond the renewal date?

Q4.b Can you please provide annual support prices paid for the RMS contract?

Q4.c Can you please provide the suppliers name for the current RMS contract?

Contact Management System (CRM system)

Q5 Can you please provide the contract start and renewal date for the forces Contact Management System used to record contact from members of the public with the forces control rooms?

Q5.a Can you please indicate what options there are for extending the existing Contact Management contract beyond the renewal date?

Q5.b Can you please provide annual support prices paid for the Contact Management System contract?

Q5.c Can you please provide the suppliers name for the current Contact Management System contract?

Geographic Information system (GIS)

Q6 Can you please provide the contract start and renewal date for the forces GIS System used within the forces control rooms for incident/contact management?

Q6.a Can you please indicate what options there are for extending the existing GIS System contract beyond the renewal date?

Q6.b Can you please provide annual support prices paid for the GIS contract?

Q6.c Can you please provide the suppliers name for the current GIS contract?

Gazetteer System

Q7 Can you please provide the contract start and renewal date for the forces Gazetteer System used within the forces control rooms for address verification of incidents and contacts?

Q7.a Can you please indicate what options there are for extending the existing Gazetteer System contract beyond the renewal date?

Q7.b Can you please provide annual support prices paid for the Gazetteer System contract?

Force Control Rooms

Q8 For each of the Force’s Control Rooms, please provide the following information:

Q8.a. Address (including postcode)

Q8.b. Whether the control room is:

  1. always operationally manned (i.e. 24/7)
  2. only operationally manned during major incidents (i.e. Gold Command)
  3. only operationally manned when a live control room is evacuated (i.e. Fallback)

Q8.C. Whether the control room is used to routinely:

  1. answer non-emergency calls (i.e. general enquiry call centre)
  2. answer emergency calls (i.e. 999 call takers)
  3. dispatch officers and manage the responses to incidents (i.e. dispatcher.

Q8.d. Can you please provide a breakdown of the number client workstations used within each control room for:

  1. answer non-emergency calls (i.e. general enquiry call centre)
  2. answer emergency calls (i.e. 999 call takers)
  3. dispatch officers and manage the responses to incidents (i.e. dispatcher.

Q8.e. Can you please provide the number of command and control clients that are browser based (if applicable)?

Q8.f. Can you please provide the number of command and control mobile data clients that are in use, either via a browser based application and/or APP installed on mobile device?

 

Click Here to Download Response