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Other agencies who can help you

Click on a section below to find the relevant support agency link


Access Dorset is a user led organisation and registered charity, run by disabled people, older people and carers. They work to remove the physical, attitudinal and communication barriers that exist and that they face daily.

Action on Hearing Loss - changing the world for deaf and hard of hearing people.

Age UK (previously Help the Aged) is a national charity fighting to free disadvantaged older people from poverty, isolation and neglect.

Autism Wessex is the regional charity providing high quality specialist services for people affected by autism and associated difficulties across the counties of Dorset, Somerset, Hampshire and Wiltshire.

Arson Control Forum - our aim is to achieve a sustained reduction in the number of deliberate fires and related deaths, injuries and property damage.

Addiction Helper - UK addiction treatment helpline providing free help for anyone affected by addiction with advice on both NHS & private drug & alcohol treatment options



Barnardos is the leading UK children's charity. They offer a wide range of support services for children, young people and their families.

Borough of Poole - A-Z of Borough of Poole online services

Bournemouth Drug & Alcohol Action Team (DAAT) is the local multi-agency partnership responsible for delivering the National Drug Strategy (NDS) across the Borough of Bournemouth.

Bournemouth Online - A-Z of Bournemouth Online services

Bournemouth People First - run by people with learning disabilities for people with learning disabilities offering training, events, projects, information and support.

Brake is a national road safety charity campaigning to prevent death and injury on the roads and to provide care and support for those people bereaved or affected by serious injuries in road collisions.

British Telecom - Support & Advice

Broken Rainbow - Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence.

Bullying UK is the UK’s leading anti-bullying charity and the top destination for parents, children and schools.



Campaign against drinking and driving (CADD) provide support for the families of victims killed and injured by drunk or drugged motorists.

Chatdanger - A site all about the potential dangers on interactive services online like chat, IM, online games, email and on mobiles.

Child Bereavement Charity - Working to help bereaved families.

Childhood Bereavement Network (CBN) is a national, multi-professional federation of organisations and individuals working with bereaved children and young people.

ChildLine is the free helpline for children and young people in the UK. Children and young people can call them on 0800 1111 to talk about any problem – their counsellors are always there to help you sort it out.

CIFAS is the UK’s Fraud Prevention Service with 260 Members spread across banking, credit cards, asset finance, retail credit, mail order, insurance, savings and investments, telecommunications, factoring, and share dealing.

Citizens Advice Bureau - Advice guide, the online CAB service that provides independent advice on your rights.

Community Legal Service Direct - Free, confidential and independent legal advice.

Counsel and Care is a national charity getting the best care and support for older people, their families and carers. They help by providing advice, information and financial support and by influencing policies, services and funding.

Credit status

Crimestoppers is an independent UK-wide charity working to stop crime. Crimestoppers works for you, your family and your community. Call Crimestoppers anonymously on 0800 555 111 and just tell them what you know, not who you are.

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides counselling and support.


Dial UK is a national organisation for a network of approximately 130 local Disability Information and Advice Line services (DIALs) run by and for disabled people.

Directgov brings together the widest range of public service information and services online.

Directorate of Adult Services in Dorset is the Association of Directors of Adult Social Services (ADASS) represents all the directors of adult social services in England.

Disability Information Service (DISS) is a leading provider of disability information in the UK and has been operating since 1989.

Disability Wessex is an organisation of and for disabled people. Disability Wessex aims to empower disabled people, to live as independently as they wish, exercising choice and control over their own life and integrate within society.

Dorset Community Action (DCA) is committed to encouraging and supporting the interests of local communities in consultation, transport, community facilities, regeneration, sustainable living and social issues.

Dorset For You - Information on services across Dorset for residents,businesses and visitors.

Dorset Health Care NHS Trust is a Specialist Trust providing Mental Health, Learning Disability and Community Brain Injury services for over 700,000 people in Eastern Dorset and specialist services Dorset-wide.

Dorset Race Equality Council - Working to reduce racial discrimination and conflict and to increase confidence and self worth amongst the diverse communities in Bournemouth, Dorset and Poole.

Dorset Rape Crisis Support Centre is a voluntary organisation run for those who have been raped or sexually abused. 

Dorset Safeguarding Children Board (DSCB) was set up in order to make sure that key agencies work together to safeguard and promote the welfare of children in Dorset.

Driver and vehicle Licensing Agency (DVLA) - The official website of the Driver and vehicle Licensing Agency

Drugs Support - The Trinity Project serves members of the local community with advice and information on all matters regarding drug, alcohol and NPS (‘novel psychoactive substances’ or ‘legal highs’) use or misuse.



Elder Abuse (AEA) works to protect, and prevent the abuse of, vulnerable older adults.

Equality and Human Rights Commission - Working for a just and integrated society, where diversity is valued. We use persuasion and our powers under the law to give everyone an equal chance to live free from fear of discrimination, prejudice and racism.

Essential Drug & Alcohol Service - Working to offer advice, information and support to anyone in East Dorset whose life is being adversely affected by substance misuse.



Family Matters responds to the needs and provides support to the victims and survivors domestic violence and of rape and sexual abuse.

Fax Preference Service (FPS) is a central opt out register whereby businesses (and individuals if they wish) can register their choice not to receive unsolicited sales and marketing faxes.

Financial Fraud Action UK - Clear information and advice to help you protect yourself from fraud.

Financial Services Association (FSA) - We are an independent body that regulates the financial services industry in the UK. Are aims are to promote efficient, orderly and fair markets and to help retail consumers achieve a fair deal.

FRANK - Talk to FRANK for the A-Z on drugs


GALOP - This is a national service that assist LGBTQ community with questions or support in relation to matters with the Police Service and Criminal Justice system.

Get safe online - Expert Internet Safety advice for everyone.



Hidden Hurt - a UK-based Abuse Information and Support Site offering support to victims of domestic violence



Intercom Trust is a charity supporting LGBT people and communities in the South West.


Jewish Womens Aid (JWA) is a registered national charity run by Jewish women for Jewish women and their children who have experienced or are experiencing domestic abuse.

Justice - help and support for victims of crime



Kidscape - helping to prevent bullying and child abuse.



Locallife Bournemouth - listing of local counselling and advice services.

London Lesbian and Gay Switchboard - Providing an information, support and referral service for lesbians, gay men and bisexual people from all backgrounds throughout the United Kingdom.


Mailing Preference Services A free service set up 20 years ago and funded by the direct mail industry to enable consumers to have their names and home addresses in the UK removed from or added to lists used by the industry.

Mankind - information for male victims of domestic violence

MANKIND UK - A National UK charitable organisation, established to provide counselling and support for victims of male rape, male sexual assault and violence, as well as sex abuse support for men.

Mencap is the UK's leading learning disability charity working with people with a learning disability and their families and carers.

Minority Ethnic and Traveller Achievement Service (EMTAS) works to ensure equal opportunities in education for all ethnic minority and travelling groups within the authority.

Mothers against Murder and Aggression - A national registered charity which supports and campaigns on behalf of families and friends of murder victims.

Muslim Women's Helpline - Listening service open to all Muslim women. Islamic counselling; information, advice and referral service for victims of violence.



National Association for People Abused in Childhood - A registered charity which provides support and information for people abused in childhood.

National Association for Youth Justice - Justice for children in trouble.

National Centre Domestic Violence - A free service, available to everyone, regardless of age, race, gender or sexual orientation.

National Children's Bureau (NCB) - NCB promotes the voices, interests and well-being of all children and young people across every aspect of their lives.

National Society for the Prevention of Cruelty of Children - Text Helpline Sevice - Working to protect children from cruelty, support vulnerable families, campaign for changes to the law and raise awareness about abuse.

National Society for the Prevention of Cruelty to Children - Working to protect children from cruelty, support vulnerable families, campaign for changes to the law and raise awareness about abuse.

National Victim Support Victim Support is the independent charity which helps people cope with the effects of crime. We provide free and confidential support and information to help you deal with your experience.

Neighbourhood Watch - Providing information and resources for people working to reduce crime in their local area.

Network for Surviving Stalking - is a National Registered Charity devoted to providing support to people affected by Stalking.



Over the Rainbow - Friendly support for all members of the LGBTQ community in Dorset. Advice on health, sexual health, sexual orientation and identity matters, social networking, personal safety and counselling services, and much more.


Panahghar - Asian Women's Organisation - Panahghar, an Urdu word meaning 'Safe House', is a registered charity with extensive experience in the provision of direct services primarily to Asian women, their children and families for the relief of poverty, physical and mental distress, domestic violence and abuse on a local, regional and national level.

Parentlineplus is a national charity that works for, and with, parents. We know that parents want to do the best they can for their children, but sometimes family life can be challenging and difficult.

People First Dorset - People with learning difficulties, supporting each other to speak up and lead change.

Poole Area Child Protection Committee

Poole Drug Action Team (DAT) is committed to working in partnership to tackle drugs. Working to promote education, treatment, through care and aftercare, Poole DAT is at the leading edge of drug prevention work in Dorset.

Poole Forum - A speaking-up group run for and by people with learning disabilities in Poole.

Prejudice Free Dorset - A multi-sector group from the public, private and voluntary sector working together in Dorset to challenge prejudice so that all individuals can go about their daily lives safely and with confidence and to enhance individual’s feelings of safety.



RaceActionnet Helping organisations to tackle anti-social behaviour, racial harassment, and racist and religious crime.

Refuge - Every woman and child experiencing domestic violence has different needs - there is no single package of services to meet those needs. Instead Refuge offers a range of services which increases women's choices and gives them access to professional support.

Respect is about central government, local agencies, local communities and ultimately every citizen working together to build a society in which we can respect one another - where anti-social behaviour is rare and tackled effectively, and communities can live in peace together.

Respond - Supporting people with learning disabilities, their families, carers and professionals affected by trauma and abuse.

Reunite International - Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction.

Rights of Women - Working to attain justice and equality by informing, educating and empowering women on their legal rights.

Road Peace - Working to end discrimination of road crash victims and leniency towards road law breaking - to ensure that road victims will receive decent treatment and services and that society will suffer far fewer unnecessary road deaths and injuries in future.

Royal Mail - Online advice and information

Royal National Institute for the Blind (RNIB) - Supporting blind and partially sighted people.

Runnymede Trust is an independent policy research organisation focusing on equality and justice through the promotion of a successful multi-ethnic society.


Safe Partnership - Our Mission is to provide free, practical and immediate home security to older and vulnerable victims of dwelling burglary and domestic violence and to those in fear of such crimes.

Samaritans provides confidential non-judgemental support, 24 hours a day for people experiencing feelings of distress or despair, including those which could lead to suicide.

Sexual Assault Referral Centre (SARC): The Shoressupports those who have been raped or sexually assaulted. They help individuals deal with and recover from the emotional and physical effects of the assault and can support individuals to report the incident to the police - but only if they wish to do so.

Space Youth Project - Space Youth Project offers support for young LGBT+ people throughout Dorset. They run regular youth groups in Bournemouth, Poole, Dorchester, Weymouth, Sturminster Newton and Sherborne. They additionally offer support for schools and parents to ensure LGBT+ young people are supported. 

Stonewall - Working to achieve equality and justice for lesbians, gay men and bisexual people.

Streetscene is a registered charity, set up in 1990. Its main purpose is to help people suffering from the disease of addiction to recover.

Streetwise - equipping people with the skills to avoid or cope with crime

Support after Murder and Manslaughter (SAMM) - Offering emotional support to those bereaved through murder and manslaughter.



Telephone Preference Service (TPS) is the central opt out register on which you can record your preference not to receive unsolicited sales and marketing telephone calls to your home or mobile telephone numbers.

Terrence Higgins Trust - Working for a world where people with HIV live healthy lives free from prejudice and discrimination, and good sexual health is a right and reality for all.

The Butterfly Foundation is a local charity based in Bournemouth. The charity works with individuals, families, children and young people who have suffered domestic violence/abuse. The charity is unique in that it educates and empowers members to aid the healing process through utilising the creative and performing arts.

The Child Death Helpline - A helpline for anyone affected by the death of a child of any age, from prebirth to adult, under any circumstances, however recently or long ago.

The Compassionate Friends - An organisation of bereaved parents and their families offering understanding, support and encouragement to others after the death of a child or children.

The Crown Prosecution Service (CPS) is responsible for prosecuting criminal cases investigated by the police in England and Wales.

The Kiran Project was set up in 1990 to meet the needs of women from the Indian sub-continent experiencing domestic violence. Since its inception the Project has expanded its services to meet the needs of the wider Asian community and now provides a holistic range of services to it’s diverse client group.

The Monitoring Group is a charitable organisation providing assistance and support to victims of racial harassment, and domestic violence.

The Shores: Sexual Assault Referral Centre (SARC) - supports those who have been raped or sexually assaulted. They help individuals deal with and recover from the emotional and physical effects of the assault and can support individuals to report the incident to the police - but only if they wish to do so.

The Suzy Lamplugh Trust is the only UK charity entirely devoted to providing everyone in society with the practical support and personal safety guidance they need to reduce their fear of crime and develop skills and strategies for keeping themselves safe.

The Virtual Global Taskforce (VGT) is made up of police forces from around the world working together to fight online child abuse.

Think - Road Safety THINK! provides road safety information for road users. Our aim is to encourage safer behaviour to reduce the number of people killed and injured on our roads every year.

Think You Know - A website produced by the Child Exploitation and Online Protection (CEOP) Centre. The site contains lots of information on internet safety and safe surfing for young people.


Victim Support Dorset providing victims of crime, free confidential advice and assistance.

Voice UK - We are a national charity supporting people with learning disabilities and other vulnerable people who have experienced crime or abuse. We also support their families, carers and professional workers.



Winston's Wish helps bereaved children and young people rebuild their lives after a family death. We offer practical support and guidance to families, professionals and anyone concerned about a grieving child.

Women's Aid is the key national charity working to end domestic violence against women and children.



Young Minds is the national charity committed to improving the mental health of all children and young people.