Dorset Victims Bureau

Being a victim or witness of crime can be distressing and traumatic. This page is designed to provide you with help and support, relevant information and advice with links to other partner organisations that can assist you.

The Dorset Police Victims’ Bureau consists of a dedicated team, who actively work to keep victims informed about the progress of their crime investigation, in accordance with the Code of Practice for Victims of Crime.

The Victims’ Bureau and Dorset Police officers are responsible for updating victims from the point the crime is first reported through to its disposal at court. However, if the defendant pleads not guilty and the case is put forward for trial at the Magistrates or Crown Court, the Witness Care Unit assume this role and will maintain contact with victims and witnesses.

The Victims’ Bureau and police officers provide victims with updates during the course of the investigation. They inform victims when a suspect has been arrested, charged or bailed, and notify victims of the bail conditions and the decision regarding case disposal.

The majority of victims will be offered Victim Support (with their consent).

The Victims’ Bureau and police officers take all reasonable steps to identify vulnerable, intimidated, or persistently targeted victims and offer them an enhanced service.

Victims and witnesses eligible for an enhanced service are:

  • Vulnerable victims
  • Intimidated victims
  • Persistently targeted victims
  • Victims of serious crime

If you have been a victim of crime, below is some useful information and leaflets available for download.

Tell me more

The opening hours of the Dorset Victims’ Bureau are Monday to Friday, 9am - 5pm.

If you would like to speak to one of the Victims’ Bureau Team please call 01202 222799.

If a member of the team is not available, or if you are calling out with the opening times, please leave a message and someone will get back to you as soon as possible.

You can also Email us at VictimsBureau@Dorset.pnn.police.uk or complete our online enquiry form by following this link.

Text to request a callback: 07789 944726 (Standard call charges will apply).

Dorset Police and the Police and Crime Commissioner for Dorset are required to conduct surveys to evaluate the effectiveness and efficiency of our services.

An external company conducts these surveys on our behalf and they are contracted and suitably vetted in order to use the contact details of people who have been in communication with us.

If you would like to opt out of these telephone surveys in advance, then please complete our online enquiry form by following this link.

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