Response times to ASB

Freedom of Information (FOI) Act request ref: 24/1660

Version Date: 26/04/2024

The Performance Analysis Department have provided the following information:

Please could you provide me with the following information, in Excel or similar spreadsheet form if possible:

The average time (in hours:minutes:second) it takes for an officer to arrive on the scene of reported anti-social behaviour incidents in your force for the following calendar years: 2023, 2022 and 2021.

Year	Average officer response time for ASB incidents attended
2021	2 hrs 45 minutes and 41 seconds
2022	2 hrs 27 minutes and 9 seconds
2023	2 hrs 35 minutes and 35 seconds

• This relates to ALL ASB incident types - environmental, nuisance and personal ASB.
• Average response time includes time dealing with call in the Force Command Centre before an officer is dispatched.
• Police responses to ASB incidents will depend on a risk assessment, which identifies the required immediacy of a response.