Control Room Staff

Freedom of Information (FOI) Act request ref: 01/FIN/24/2369 

Version Date: 26/09/2024

Please could I be sent details of current staff numbers in your Force Control Room (FCR) as follows:

* Total number of officers / staff employed within your FCR

With this total number broken down to:

* Number of Police officers holding roles within the FCR
* Number of Police Staff holding roles within the FCR

As of 01 August 2024

The HR Resourcing Department have provided the following information.

The table below shows the number of Officers and Staff that are under the Force Command Centre – These figures do not include those on external secondments or extended leave breaks

 

Officers	Staff	Total
43	194	237

This includes the following roles for Officers:

• Chief inspector – force incident commander
• Chief Superintendent – contact management
• Constable – Force Command Centre
• Inspector – Force Incident Manager
• Sergeant – Detective IIAC
• Sergeant – IIAC
• Superintendent – Force Command Centre 

This includes the following roles for Staff:

• Communications Training Officer
• Contact Management – Operations Manager
• Contact Management Resources Planning Officer
• Contact Officer
• Data Quality Supervisor
• Deployment Manager
• Dispatch and Contact Officer
• IIAC Researcher
• Non-Emergency Contact Officer
• Non-Emergency Contact Manager
• Performance and Quality Assurance Manager
• Security Systems User – Contact Management
• Team Supervisor