Theft of Amazon parcels
Freedom of Information (FOI) Act request ref: 23/0907
Version Date: 21/08/2023
The Performance Analysis Department have provided the following information:
Data source
Force crime recording system – Niche
Data processing
Searches have been conducted on the occurrence summary and occurrence enquiry log of Niche records for ‘Amazon’ and results which weren’t linked to parcel theft or tampering have been removed.
Under the Freedom of Information Act, I would like to request the following information:
How many incidents are reported to your force of parcels from the online retailer Amazon having been stolen or tampered with (i.e all reports of packages that have gone missing or items that have been stolen from within a parcel)? Please provide monthly figures dating back 12 full months (June 2022 – June 2023)
If information about Amazon specifically is not retrievable, how many incidents are reported to your force of parcels or deliveries having been stolen or tampered with? Please provide monthly figures dating back 12 full months (June 2022 – June 2023)
|
Date |
Count |
|
2022 |
|
|
Jun |
1 |
|
Jul |
1 |
|
Aug |
1 |
|
Sep |
1 |
|
Oct |
2 |
|
Nov |
6 |
|
Dec |
13 |
|
2023 |
|
|
Jan |
5 |
|
Feb |
4 |
|
Mar |
7 |
|
Apr |
6 |
|
May |
4 |
|
Jun |
0 |
What is the average amount of time handling initial reports of these alleged crimes (i.e the average time taken by case officers logging the crime, either over the phone or on live chat)? If this information isn’t available, please provide the average time for a case officer to log crimes via a phone call or live chat. If these average times are recorded on a month to month basis, please provide the monthly figures.
Average handling times are not recorded.
How many of these reported crimes are followed up with further investigation? Again please provide monthly figures dating back one year.
All reports are subject to a primary investigation, and if there are secondary lines of inquiry these are completed.
How many of these reported crimes see no further action from the police force. Again please provide monthly figures dating back one year.
The table below shows all outcomes of the crimes above:
|
Outcomes |
Count |
|
Victim declines/unable to support action to identify offender |
4 |
|
Police - named suspect, victim supports but evidential difficulties |
3 |
|
Victim declines/withdraws support - named suspect identified |
1 |
|
Investigation complete no suspect identified |
40 |
|
Not recorded |
3 |
What is the estimated cost to your police force, based on the salaries of officers handling calls and live chat, and the average amount of time spent recording cases of stolen parcels from Amazon (or all sources if this data is not available). Again please provide monthly figures dating back one year if available. If this information is not available, please provide the average salary of the officers that handle initial reporting of crimes via phone (for example calling 101) and via live chat if you offer such a facility.
Costs are not held, as these would fall as part of a police officer or staff investigator’s normal duties and not a separate cost centre.