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Freedom of Information (FOI) Act request ref: 23/0309
The Performance Analysis Department have provided the following information:
Version Date: 12/07/2023
Data source:
Force incident recording system – Storm
Data limitations/caveats:
How many calls to your service through 999 have been repeat calls related to the same case/callout?
Could you please break this down by response category, e.g. Category 1, Category 2….
Could you also please let me know the case with the highest number of repeat calls for each category.
Could you please provide me with this information for 2020, 2021 and 2022.
Count of Incident ID |
Column Labels |
|||||||
Row Labels |
0 |
Grade 3 |
Grade 2 |
Grade 1 |
RWD |
IRC |
Tasking |
Grand Total |
2021 |
9 |
793 |
1559 |
1263 |
1137 |
10 |
33 |
4804 |
2022 |
26 |
835 |
1059 |
1034 |
1026 |
18 |
44 |
4042 |
Grand Total |
35 |
1628 |
2618 |
2297 |
2163 |
28 |
77 |
8846 |