Civil orders and complaints

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Freedom of Information (FOI) Act request ref: 01/FIN/23/1029

Version Date: 19/09/2023

The Professional Standards, Legal and Performance & Analysis Departments have provided the following information.

1. The total number of civil orders issued by your force broken by year from 2018 to the most recent data available. If possible, I would appreciate it if this could be broken down by type of civil order issued.

Number of ASB Civil Injunctions obtained for Dorset between 2018 and 2022 = 0

Type	2018	2019	2020	2021	2022
ASB - Community Protection Notice (CPN)		61	93	71	37
ASB - Community Protection Warning (CPW)		67	86	46	48
Order - Criminal Behaviour Order (CBO)	29	22	15	25	19

2. The total number of complaints that were logged against officers at your force by year from 2018 to the most recent data available, if feasible, broken down by the nature of category of the complaint.

	2018	2019	2020	2021	2022	2023
Complaint investigations	526	461	650	704	820	619

It should be noted that there may be several aspects (types) of the complaint within each investigation, and so the tables attached show the Type Description/Categories within each investigation as requested. This is why the Grand Total featured in each table is higher than the total number of investigations each year. For example, a complaint may be submitted for Officer A and an investigation recorded; however, within that investigation there may be several type categories such as “Unprofessional attitude and disrespect”, “Decisions” and “General level of service”.

Complaint Type	2018	2019	2020	2021	2022	2023
Abuse of position for other purpose			1	3	6	8
Accessing and handling of information from other sources			1	1	0	1
Age			2	1		2
Bail, identification and interview procedures			3	16	22	24
Breach Code B PACE	12	8	2
Breach Code C PACE	18	18	4	2	3
Breach Code D PACE	1	0
Corrupt practice	1	1			2
Decisions			51	58	106	93
Detention in police custody			31	25	27	25
Disability			2		3	5
Disclosure of information			13	22	24	18
Discreditable conduct			4	8	5	6
Discriminatory Behaviour	10	17	5
Evidential procedures			10	8	20	14
General level of service			64	91	138	116
Handling of information			5	4	8	6
Handling of or damage to property/premises			36	34	47	45
Impolite and intolerant actions			62	80	77	85
Impolite language/tone			27	36	28	37
Improper disclosure of information	17	17	2
Incivility, impoliteness and intolerance	131	99	24
Information			14	11	19	19
Irregularity in evidence/perjury	18	6	3		2
Lack of fairness and impartiality	78	77	73	58	44	31
Mishandling of property	25	20	7	1
Obstruction of justice			2	5	24	20
Oppressive conduct or harassment	41	52	16	1
Other	38	20	21	12	3	5
Other assault	113	83	21		3
Other irregularity in procedure	15	12	1		1
Other neglect or failure in duty	320	275	33	2	1
Other policies and procedures			25	26	25	11
Other sexual conduct			1	2
Out of court disposals			1			3
Overbearing or harassing behaviours			37	55	32	19
Police action following contact			144	193	238	171
Power to arrest and detain			39	40	55	59
Race			12	20	12	19
Searches of premises and seizure of property			17	13	28	29
Sex			3	2	1	10
Sexual assault	1	3		2	2
Sexual Orientation			3	2		5
Stops, and stop and search			20	16	16	17
Traffic irregularity	14	16
Unlawful/unnecessary arrest or detention	27	29	9	1	3
Unprofessional attitude and disrespect			50	47	42	33
Use of force			115	111	117	83
Use of police vehicles			14	15	12	25
Use of police systems				1
Abuse of position for sexual purpose					1
Multiple or unspecified breaches of PACE					3
Gender reassignment						1
Total	880	753	1030	1025	1200	1045

3. A breakdown of the outcomes of those complaints – i.e. how many led to, say, misconduct hearings or criminal prosecutions, how many led to investigations or how many had no further action taken – similarly broken down by year, as above.

Please note that of the 1045 allegations received in the last 8 months (2023), a third are still being investigated.

Outcomes	2018	2019	2020	2021	2022	2023
Case to answer					4	2
De Recorded	31	26	28	20	14	6
Disapplication - by Force	103	98	8
Discontinued - by Force	18	11	3
Local Resolution - by Division	478	422	60
Local Resolution - by PSD	17	8	4
No case to answer			2	6	3	1
No further action required			57	66	45	18
Not determined if the service acceptable			8	60	54	29
Not finalised			7	24	93	324
Not Resolved - NFA			48	37	30	27
Not Upheld - by Division			1	1
Not Upheld - by IOPC	8	1	19
Not Upheld - by IPCC	2	1
Not Upheld - by PSD	139	123	41	4	18
Resolved			252	180	296	235
Special Requirements	4	9		1
The service provided was acceptable			432	515	499	301
The service provided was not acceptable			42	92	141	95
Upheld - by IOPC	3	2
Upheld - by PSD	10	7	1
Withdrawn			16	19	3	7
Withdrawn - by Force	67	45	1
Total	880	753	1030	1025	1200	1045

4. The total number of both ‘mandatory' and ‘voluntary’ referrals to the IOPC of cases involving officers or staff from your force broken by year from 2018 to the most recent data available. In the case of ‘voluntary’ referrals, if possible, a wider breakdown of the outcomes of those referrals would be appreciated (i.e. how many led IOPC to launch its own investigation, how many led to the IOPC to supervise a force professional standards investigation or how many cases where the IOPC declined to have input into the case in question)

The table below relates to the number of complaint investigations which were referred to the IOPC, broken down by year:

Year	Number of IOPC Referrals
2018	8
2019	3
2020	5
2021	7
2022	10
2023 (to 29/08)	5

Unfortunately, the data Professional Standards use to provide these responses doesn’t provide information as to whether they were mandatory or voluntary.

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Civil orders and complaints