The new non-emergency police telephone number
101 is now live in Dorset.
101 non-emergency number is also live across all
of the police forces in England and Wales. Dorset Police, together
with its neighbouring forces in the south west region, started
using the 101 non-emergency number in September
You should now call 101 to
contact the police to report less urgent crime and disorder or to
speak to your local officers.
For example, call 101:
- to give the police information about crime in
- to speak to the police about a general
- if your car has been stolen
- if your property has been damaged
- if you suspect drug use or dealing in your
- to report a minor traffic accident
Calls to the 101
non-emergency number – from both landlines and mobiles – cost 15
pence per call no matter what time of day you call, or how long you
are on the phone. However, if you choose to end the call and
redial, you will be placed back at the start of the queue and
If you have a speech or hearing impairment,
you can textphone 18001 101.
To help reduce 101 waiting times,
Dorset Police has issued the following advice.
Peak times are between 9am and 1pm, and 4pm and 7pm, on
weekdays. Calling outside these hours for general enquiries will
reduce your waiting time and make best use of call handlers we have
available at all hours of the day.
The Force Command Centre is open 24 hours a day, seven days a
week. To report a non-emergency incident, please call us as soon as
possible, particularly if it happens at the weekend, rather than
wait to call on a weekday.
Use ‘Do It Online’ from the front page of http://www.dorset.police.uk/ to
access a range of services including making a general enquiry,
leaving a message for an officer or requesting a telephone
For more information about the
101 non-emergency number, please
follow this link >
You can also continue to contact us on 01202
22 22 22 and if you are calling from outside Dorset, please use
In an emergency – when a crime is in
progress or life is at risk – you should always dial