3.05 AM Friday 24 May 2013

Victim of Crime

The most important thing you can do is to report a crime....

It is important to us that our communities experience a totally victim focused service, prioritising our services on people at risk or suffering threat and harm.

Preventing people becoming victims, helping and assisting if they do, and working to bring offenders to justice is the bedrock on which policing is built. Dorset Police puts victims first and understands that your satisfaction will be dependent on the delivery of high quality services.

When reporting a crime to Dorset Police you can be assured that you will be listened to, understood, informed and together with our partner organisations protected and safe.

 

How to report a crime to us

Member of police staff with computerCalling 999 in an emergency, when you require an immediate response. 

Please only use this number when a crime is happening or anyone is in immediate danger. 

Call 101.

To report  a crime or incident that is not an emergency or to make a general enquiry if you do not have a contact person or extension number call 101.

 

What happens when I report a crime?

Upon reporting a crime to Dorset Police a member of staff will be assigned to oversee the investigation. This person will be your point of contact.

 

What happens next?

Information and evidence is gathered and entered onto a crime report and you will be provided with a unique reference number. This information is analysed and any lines of enquiry are investigated in an effort to bring those responsible to justice.

 

When will I get an update?

The officer in charge may be a response officer and works shifts. If there are any updates available they will advise you as soon as possible. With any investigation, it takes time to gather information. You can also access information about your crime on this website by using the Crime Victim Portal on the right of this page.

At the present time only information on certain types of volume crime is available. We do not at present include information within the Crime Victim Portal on crimes of a sexual nature, drugs related crimes or major crimes. If you enter a Crime Reference Number for such an offence, the system will return a response that your Crime Reference Number is not valid. In these cases you should use the contact details provided to you to enable you to contact the Officer in the case.

 

How do I contact the officer in charge of my case if I have a question or additional information?

If you need to speak to the officer in charge, or anyone relating to your case, please call Dorset Police on 101 and quote your crime reference number.

 

Where can I get support?

If you need any support or wish to speak to someone about your experience, there is a list of useful contacts on the right of this page.

Victim Support is the independent national charity that helps victims of crime, witnesses, their family, friends and anyone else affected across England and Wales. 

Their services are free and available to everyone, whether or not the crime has been reported and regardless of when it happened. 

Victim Support is not part of the police, the courts or any other criminal justice agency.

Their trained volunteers offer:

  • Someone to talk to in confidence 
  • Information on police and court procedures 
  • Help in dealing with other organisations 
  • Information about compensation and insurance 
  • Information on other sources of help 
  • Help and support at court

 

You can contact Victim Support through the local Victim Care Unit or National Victim Supportline: 0845 45 66 099 You can find more information about Victim Support at http://www.victimsupport.org.uk/

 

I want to tell you about my experience

Feedback - We want your views logoWe would really welcome your feedback to help us improve our service:

Do you have any suggestions that will help us improve the service we provide to victims of crime?

Want to tell us about your experiences good or not so good? Help us improve the way in which we deliver services, let us know, we are listening.

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