The most important thing you can do is to report a
It is important to us that our communities
experience a totally victim focused service,
prioritising our services on people at risk or suffering threat and
Preventing people becoming victims, helping
and assisting if they do, and working to bring offenders to justice
is the bedrock on which policing is built. Dorset Police puts
victims first and understands that your
satisfaction will be dependent on the delivery of high
When reporting a crime to Dorset Police you
can be assured that you will be listened to,
understood, informed and together
with our partner organisations protected and
How to report a crime to us
Calling 999 in an emergency,
when you require an immediate response. Please only use this
number when a crime is happening or anyone is in immediate
Call 101, to report a
crime or incident that is not an emergency or to make a general
enquiry if you do not have a contact person or extension number
What happens when I report a crime?
Upon reporting a crime to Dorset Police a
member of staff will be assigned to oversee the investigation. This
person will be your point of contact.
What happens next?
Information and evidence is gathered and entered onto a crime
report and you will be provided with a unique reference number.
This information is analysed and any lines of enquiry are
investigated in an effort to bring those responsible to
Will I get an update?
If there are any lines of enquiry you will be regularly
updated. Please remember with any investigation it takes time to
gather information. Updates in relation to most cases will be
provided by Dorset Victim’s Bureau. This is a dedicated team
actively working to keep you informed about progress in the
investigation of your crime. In some cases it may be more
appropriate for the Officer in the Case (OIC) to update you. This
will be explained to you at the time of reporting your crime.
Follow this link for more information on the Dorset
Victims Bureau >
How do I contact Dorset Victims Bureau?
If you would like to contact the Victims
Bureau Team please call 01202 222799. If a member of the team is
not available, or if you are calling after 5pm, please leave a
message and someone will get back to you as soon as possible.
You can also make contact via email at VictimsBureau@dorset.pnn.police.uk or
via our online enquiry
form by following this link>
How do I contact the officer in charge of my case if I have
additional information about my case?
If you need to speak to the officer investigating your case
regarding any additional information you may have, please contact
Dorset Police on 101 and quote your crime reference number.
Where can I get support?
If you need any support or wish to speak to
someone about your experience, there is a list of useful contacts
on the right of this page.
Victim Support is the independent national
charity that helps victims of crime, witnesses, their family,
friends and anyone else affected across England and
Their services are free and available to
everyone, whether or not the crime has been reported and regardless
of when it happened.
Victim Support is not part of the police, the
courts or any other criminal justice agency.
Their trained volunteers offer:
- Someone to talk to in confidence
- Information on police and court
- Help in dealing with other
- Information about compensation and
- Information on other sources of
- Help and support at court
You can contact Victim Support through the
local Victim Care Unit or National Victim Supportline: 08 08 1689
111. You can find more information about Victim Support at
I want to tell you about my experience
We would really welcome your feedback to help us
improve our service:
Do you have any suggestions that will help us
improve the service we provide to victims of crime?
Want to tell us about your experiences good or
not so good? Help us improve the way in which we deliver services,
let us know, we are listening.
Please follow this link to our online feedback